AT&T FastAccess Support… Get them some help!!!

Wow!!!  My Internet connection has been having issues and I called AT&T FastAccess Technical Support for the 3rd time.  This was the absolute worst!  This girl argued with me that she fully understood the problem when she was so clearly reading from her canned script.  And the best part…  She honestly beleived she helped me…

Isn’t it funny how it’s never their problem.  But when you call and ask them to check, things mysteriously get better.

AT&T, please hire some educated technical support folks!